Welcome to Lunology. These Terms & Conditions govern your relationship with us when you browse our website or purchase our products, whether digital or printed. Please read them carefully; by using the site or completing any purchase, you acknowledge your agreement to them.
1. Acceptance of Terms
By accessing and using the Lunology website, or by purchasing any of our products, you agree to be bound by these Terms and all related policies. If you do not agree with any part of them, please refrain from using the site.
2. Eligibility
You must be of legal age and have full legal capacity to enter into contracts in order to purchase through the site. If you are below that age, purchases must be made under the supervision or with the consent of a parent or guardian.
3. Products & Pricing
We take care to display our products, descriptions, and prices accurately. All prices are shown in Saudi Riyals (SAR) and include VAT unless stated otherwise. We reserve the right to modify prices, product descriptions, or availability at any time without prior notice, without affecting orders already confirmed.
4. Orders & Payment
When you complete your order, you will receive a confirmation message, which constitutes acceptance of the order. We offer multiple secure payment methods, which may include electronic payment or installments through trusted providers. We reserve the right to refuse or cancel any order where we suspect a pricing error, fraud, or a breach of these Terms.
5. Shipping & Delivery
For printed products, orders are shipped to the addresses and within the timeframes shown at checkout; delivery times may be affected by factors beyond our control, such as courier companies or customs procedures. Digital products are made available immediately after payment via a download link or your user account.
6. Digital Products & Licensing
When you purchase a digital product (an e-book or digital journal), you receive a limited, non-exclusive, personal license to use it for your own non-commercial purposes. It may not be resold, copied, distributed, published, or shared with others by any means without our written permission.
7. Intellectual Property
All site content — text, designs, images, logos, books, and digital materials — is the property of Lunology and protected under intellectual property laws. It may not be used or reproduced for any commercial purpose without our prior permission.
8. Acceptable Use
You agree to use the site for lawful purposes only, and not to engage in any act that may harm the site or other users, infringe intellectual property rights, or violate the laws in force in the Kingdom of Saudi Arabia.
9. Nature of Content & Disclaimer
Lunology offers products and knowledge concerned with reflection, balance, self-awareness, and harmony, of an enriching and reflective nature intended for inspiration and personal growth. These materials are not a substitute for specialized medical, psychological, or professional advice, and are not intended to diagnose or treat any condition. We always recommend consulting qualified professionals on health and psychological matters.
10. Limitation of Liability
We do our utmost to ensure the accuracy of information, the quality of products, and the continuity of service; however, we are not liable for any indirect damages that may arise from the use of the site or products, to the extent permitted by applicable law.
11. Returns, Refunds & Privacy
Returns and refunds are governed by our Refund Policy, and the processing of your personal data is governed by our Privacy Policy. Both policies form an integral part of these Terms.
12. Changes to the Terms
We may update these Terms from time to time to keep pace with the development of our services or regulatory requirements; updates take effect once published on the site. We encourage you to review them periodically.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia, and the competent judicial authorities in the Kingdom have jurisdiction over any dispute that may arise from them.
14. Contact Us
For any question regarding these Terms, we are happy to hear from you by email: info@lunology.shop.
Pre-Orders
By placing a pre-order for an eligible product, you acknowledge and agree that:
- A pre-order is a binding order paid in full electronically at the time of purchase.
- A pre-order item requires a longer preparation time than in-stock products and ships once available, within the estimated window shown on the product page (about 2 to 4 weeks from the order date). This window is deemed the agreed delivery date under the Saudi E-Commerce Law.
- Availability may be affected by factors beyond our control, and we will make reasonable efforts to inform you by email of any change to the expected date.
- You may cancel a pre-order and receive a full refund to your original payment method as long as it has not yet shipped. The refund mechanism is detailed in our Refund & Return Policy.
- For mixed orders (an in-stock item together with a pre-order item), the whole order ships together once the pre-order item is available, unless you order the in-stock items separately.